THE STUDIO NOTEBOOK
A little help in the studio
Your first pack
Open the studio, choose a JPG or PNG, and select the formats you want. Click each ratio to inspect it. Choose fill or fit and use the horizontal and vertical controls for fill mode. Download a free preview to examine the ZIP before buying.
File limits
The initial version accepts one image at a time, up to 30 MB and 40 megapixels. Transparent PNG areas are flattened onto white when exported to JPEG. Animated images, SVG, TIFF, HEIC, CMYK workflows, and color-profile management are outside this version's scope.
Low-resolution notice
A warning means at least one selected size has fewer than approximately 300 source pixels per inch. Use a higher-resolution original, deselect the affected size, or acknowledge the limitation. Resampling does not add genuine detail.
Payment and access
Payment is handled on Stripe’s hosted checkout page. The price and applicable tax are displayed before you pay. Return to FolioKiln after payment to activate access. Save your license file from the studio. To restore access in another browser, choose “Already purchased? Restore license” and paste the saved license. Keep it private.
If activation fails after payment, keep the payment reference and contact support. Do not buy again. If checkout says “opening soon,” purchases are not enabled and no payment can be taken.
Downloads and troubleshooting
If a download does not appear, check your browser's download controls. Large exports use device memory; close other tabs and export fewer ratios if needed. Keep your originals. Before checkout, FolioKiln attempts to save a temporary copy of your image and crop settings in this browser, never on our server. It restores and removes that copy when you return. If browser storage is unavailable, choose your original again. Drafts older than 24 hours are discarded when the studio next opens. Use “Clear artwork” to remove a saved draft from this browser.
Contact
For product questions or purchase issues, contact our human support below. If you lost your license, include your Stripe receipt or payment reference and contact us from the email used at checkout. Never send card details, passwords, or your license in a public post. We verify purchase ownership before restoring access. See the purchase terms for commitments made to earlier customers.
Operated by Deeun Inc. Email deeuncompany@gmail.com. Support is handled by a person during the pilot; our reply target is two business days.